Lite Fintech LLC.
Terms & Conditions
Last updated: December 2024.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE (HEREINAFTER REFERRED TO AS THE “WEBSITE”) OR ANY OTHER SERVICE. BY USING THIS WEBSITE IN ANY WAY, INCLUDING USING ANY SERVICES, YOU AGREE TO THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS WEBSITE FOR ANY PURPOSE.
These terms and conditions (hereinafter the “Terms and Conditions” and/or the “Terms”) are a legal agreement between you and Lite Fintech LLC (hereinafter “Lite Fintech”), a limited liability company, duly incorporated and validly existing in accordance with the laws of the State of Florida, United States of America.
GENERAL
On the Website, the terms “we”, “us” and “our” refer to Lite Fintech. Lite Fintech operates this Website and mobile applications, including all available information, tools, and services.
Lite Fintech owns the exclusive and authorized use of the technology, software, domains, trademark and any other related on the Medopay Platform (hereinafter “MeDo” and/or “Medopay”), a duly registered and valid trademark. Therefore, any reference to the “Platform”, “Medopay Platform”, “Medopay Platform” or “MeDo”, shall be understood as a reference that are owned by Lite Fintech.
By visiting the Website, accessing, or using the services or software (each individually a “Service” and collectively, the “Services”), you agree to be bound by the following Terms and Conditions (, including our Privacy Policy and any additional agreements and agreements referenced herein and/or made available by hyperlink. These Terms apply to all Users of the Website, including without limitation Users who are browsers, customers, merchants and/or content contributors. In the event of any inconsistency or contradiction between these Terms and any additional policies or agreements referenced herein, the provisions of the additional agreements or policies shall prevail.
Any new features or tools that are added to the current Website will also be subject to the Terms. You may review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes on the Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of such changes.
SECTION 1 – AGE, PERMITTED USE, ADDITIONAL TERMS, AND LANGUAGE
By agreeing to these Terms, you represent that you are the age of majority in your state or country of residence or jurisdiction, and that you have given us your consent to allow any of your minor dependents to use this Website.
You may not use the Website or Services for any illegal or unauthorized purpose nor may you, in the use of our products or Website, violate any law in your jurisdiction.
You must not transmit any viruses or code of a destructive nature.
Failure to comply with or violation of any of the Terms will result in the immediate termination of your account and the right to use our Services.
In the event of a conflict between these Terms and the terms set forth in other agreements governing your use of certain Services offered by Lite Fintech, the Additional Agreements, (hereinafter the “Additional Agreements”), shall prevail in relation to your use of that particular Service.
To the extent permitted by law, the controlling language of these Terms is English, and any translations provided by Lite Fintech, are solely for your convenience.
SECTION 2 – PERSONAL INFORMATION
The submission of personal information through our Website or Services is governed by our Privacy Policy located at: http://www.medopay.com/privacypolicy. You represent and acknowledge that you have reviewed Lite Fintech’s Privacy Policy.
With respect to personal information, you agree to: (i) refrain from sharing third-party information with anyone, under any pretext; (ii) maintain the information only on the devices and media under your exclusive control; and (iii) immediately and permanently delete the information from your computer and electronic devices once the Services have been provided or cancelled.
The account created on the Medopay Website is personal and non-transferable. You agree to make responsible use of the account, understanding that the information provided is secret, personal and non-transferable and that you as a User are solely responsible for maintaining its confidential nature. Lite Fintech recommends that you pay special attention and care when entering your personal data into the Medopay Platform, especially bank data, and that you do not share your registration keys and passwords with third parties. Any damage or loss that occurs directly or indirectly to Lite Fintech or third parties due to the use of your password and User registration will be your sole responsibility.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without notice:
1. Restrict, suspend, or terminate your access to all or part of the Website or Services;
2. Change, suspend, or discontinue all or any part of the Website or Services;
3. Reject, move, or remove any content that is available on all or part of the Website or Services;
4. Deactivate or delete accounts;
5. Establish general practices and limits regarding the use of the Website or Services.
You agree that we will not be liable to you or any third party for taking any of these actions.
You understand and agree that the Website or Services may include communications such as service announcements and administrative or legal notices from us.
You understand that the information you provide (not including financial information), may be transferred unencrypted and involves: (i) transmissions over various networks; and (ii) changes to adjust and adapt to the technical requirements of connecting networks or devices. Financial information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or Services, use of the Website or Services, or access to the Website or Services, or any contact on the Website or Services, without our express written permission.
You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works from, or in any way exploit the content, in whole or in part, found on the Website or Services.
The content of the Medopay Platform is not for sale. Use of the Website or Services does not entitle Users to make unauthorized use of any protected content and, in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use the protected content solely for your personal use, and you will not make any other use of the content without the express written consent of Lite Fintech. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any license, express or implied, to Lite Fintech’s intellectual property unless expressly authorized in writing.
The headings used in these Terms are included for convenience only and shall not limit or otherwise affect their content.
SECTION 4 – FINANCIAL TRANSACTIONS
4.1 Lite Fintech executes all its financial operations through financial institutions and banking partners other than Lite Fintech (hereinafter “third parties”). By using the Services, you agree to be bound by the terms of service and privacy policy of the Services. You specifically authorize Lite Fintech to submit your name and other personal information to any local, state, or federal authority within the United States of America, as necessary or desirable, in Lite Fintech’s opinion, for the purpose of complying with laws and regulations that apply to Lite Fintech and these Services. Such laws and regulations include, but are not limited to, the Bank Secrecy Act and the Patriot Act. In addition, you understand and agree that Lite Fintech may contact you to confirm that the information you have provided is accurate or to request additional information from you and that Lite Fintech may take additional steps to verify any information you have provided.
Likewise, for the process of registering U.S. bank accounts on the Platform, Lite Fintech interoperates with the application programming interface (API) provided by Plaid Inc. (hereinafter ‘Plaid’), a financial technology (fintech) company located in San Francisco, California. By using our Services, you agree to be bound by Plaid’s terms of service and privacy policy which is available at: https://plaid.com/legal/. Both are incorporated herein by reference and constitute Additional Terms and Conditions.
When you enter your online banking credentials, Plaid establishes an encrypted connection to the bank you registered on the Medopay Platform. Once this connection is established, through the use of security parameters, Lite Fintech obtains the data it needs to provide you with our Services, without having direct access to your bank account or credentials. These flows were designed to provide you with security and as an easy alternative to entering static account numbers and cardholder routing numbers.
These integrations require Lite Fintech to have strong security controls in place, and with the understanding that the Platform may be regularly audited and tested to ensure that its controls meet industry standards.
4.2 International bank accounts: Lite Fintech will be able to integrate with international banks, which will allow the registration of bank accounts via micro deposit. In this way, Lite Fintech will be able to verify and authenticate the ownership and validity of the bank accounts that are registered on the Platform.
It will be understood that all integrations made with international banks will be previously notified by your banking institution, this being a complementary and independent service of the products offered by your bank.
When you enter your credentials, we establish an encrypted connection with the bank you registered on the Medopay Platform. Once this connection is established, through the use of security parameters, we obtain the data we need to provide our service, without having direct access to your bank account or credentials.
You will be responsible for the veracity of the information provided at the time of making the bank account registration under this modality.
By using our Services, you agree to be bound by your banking institution’s terms of service and privacy policy, as well as those set forth herein.
SECTION 5 – LICENSE
You are granted a worldwide, non-exclusive, non-transferable, revocable license to access and use the Website and Services strictly in accordance with these Terms. As a condition of your use of the Website and Services, you warrant to Lite Fintech that you will not use the Website and Services for any purpose that is unlawful or prohibited by these Terms. You may not use the Website and Services in any manner that could damage, disable, overburden, or impair the Website and Services or interfere with any other interested party’s use and enjoyment of the Website and Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available to you or provided for through the Website and Services.
SECTION 6 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on the Website or Services is not accurate, complete or up-to-date. The material on the Website or Services is provided for general information only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete or timely sources of information. Any reliance on material on the Website or Services is at your own risk.
The Website or Services may contain certain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to modify the content of the Website or Services at any time, but we have no obligation to update the information on the Website or Services. You agree that it is your responsibility to monitor changes to the Website or Services.
SECTION 7- MODIFICATIONS TO THE SERVICE AND PRICES
Fees associated with our Services are subject to change without notice.
We reserve the right to modify or discontinue any Service (or any part or content thereof) at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of service.
SECTION 8 – OUR SERVICES
8.1 Medopay is a digital platform that offers services such as sending money, receiving payments, automatic recharges and payroll payments. (“Services”).
Medopay’s Services are as follows:
a) Money Transfer.
With this Service, the User can easily send money to other Users of the Platform from their Medopay Wallet and without charging commissions, simply by placing the email associated with the Platform and selecting the account of origin of the funds.
b) Receive Money.
This Service allows the User to receive money from other Users or any third party who registers on the Platform.
c) Automatic top-ups.
Users registered with Medopay will be able to make transfers and receive funds immediately to their wallet.
d) Payroll payment.
Through this Service, the User can make payments to their collaborators and employees. The Medopay Platform offers the best options and tools needed to handle and make such payments easily and securely.
8.2 We reserve the right to limit access to our Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the number of Services we offer. All price descriptions for the Services are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any Service at any time. Any offer to provide Services made on this Website is void where prohibited.
8.3 We do not guarantee that the quality of any Services or information used or obtained by you will meet your expectations, or that any errors in the Services will be corrected.
SECTION 9 – PROHIBITED USES
You agree that you access and will use the Website or Services in a manner consistent with these Terms. In addition to other prohibitions set forth in the Terms, you are prohibited from using the Website or Services or their content for: (i) any unlawful purpose; (ii) solicit others to perform or participate in any illegal act; (iii) violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (iv) infringe or violate our intellectual property rights or the intellectual property rights of others; (v) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (vi) send false or misleading information; (vii) upload or transmit viruses or any other type of malicious code that is or may be used in any way that affects the functionality or operation of the Website or Services or any related sites, other Sites, or the Internet; (viii) collect or track the personal information of others; (ix) spam, phishing, pharmacy, pretext, spider, crawl, or scrape; (x) any obscene or immoral purpose; (xi) interfere with or circumvent the security features of the Website or Services or any other related sites, other sites, or the Internet; (xii) interrupt or attempt to interrupt the operation of the Website or Services in any way; (xiii) attempt to gain unauthorized access to the Website or Services, any portion thereof, or any related site, or any site, or any other site, or the Internet through the Websites or Services; (xiv) in any manner that could damage, disable, overburden, or impair the Website or Services or interfere with any other party’s use and enjoyment of the Website or Services; and (xv) obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website or Services.
Unauthorized access to or use of the Website or Services, including, but not limited to, unauthorized entry or attempted entry into any system, misuse of passwords, misuse of any information transmitted on the Website or Services, or illegal conduct, is strictly prohibited. We reserve the right to terminate your use of the Website or Services or any related site for any of the prohibited uses.
SECTION 10 – CREATING AN ACCOUNT, SECURITY
We offer accounts for two types of use: personal accounts and approved business accounts.
Once you have created an account with us, you will be registered on the Medopay Platform. The terms “member”, “membership” and “account” refer to this registration as a member on the Medopay Website.
Your personal account is not valid for business purposes within the Website unless you have received our express authorization to open a business account. When creating a personal account on the Medopay Platform, you will be asked to provide information about yourself, including, but not limited to: personal identification, contact information namely: your name, address, email address, telephone number; or your bank details, among other requirements depending on the type of User you are. We will also ask you to create a password. Because any activity that occurs under your account or password is your responsibility, it is important that you keep your password secure.
When creating a business account on the Medopay Platform, you will be asked to provide: documentation proving the legal personality of the company, the address of the company, as well as any additional requirements that Lite Fintech may require for review and validation. This process of creating a business profile must be started by expressing the willingness to do so by writing to the email: servicio@medopay.com
With a Business Profile, you will be able to perform all permitted transactions within the Medopay Platform, provided that these uses do not violate these Terms or any other terms or agreements entered into between you and us. For a Business Profile, any and all terms relating to your Medopay Platform account apply, unless specifically stated otherwise.
We may restrict the use of your business profile on the Medopay Platform if activity through this profile reaches certain limits, involves certain activities, or violates any terms between you and us. In addition, if your business profile meets certain transaction limits, we may require you to provide us with additional information and documentation for tax reporting or other banking compliance reasons and may suspend or place limits on your account until we receive the requested information and documentation.
If you are simply browsing through the Website and have not yet created an account, your use of the Website or Services remains subject to these Terms; if you are not satisfied with the content of the same, do not use the Website or the Services.
You may not assign or transfer your account to any other person or entity. You acknowledge that Lite Fintech is not responsible for third-party access for reasons resulting from theft or misappropriation of your account. Accordingly, you agree that you will be liable to Lite Fintech for any and all activities and use of the Website or Services that occur under your Account. Please notify us through any of the support or customer service channels, immediately if you believe that someone has used your username, email or password without your authorization.
Any information about you required by Lite Fintech is considered part of the registration process for the Services, or part of your continued use of the Services. You agree that any information you provide to Lite Fintech, whether during registration or while using the Services, will always be accurate, complete, and up-to-date.
SECTION 11 – OPTIONAL TOOLS
We may provide you with access to third-party products or tools over which we do not control and have no control or data entry.
You acknowledge and agree that we provide access to such products or tools on an “as is” and “as available” basis without any warranty, representation, or condition of any kind and without endorsement of any kind. We will have no liability whatsoever arising out of or related to the use of optional third-party products or tools.
Any use by you of the optional products or tools offered through the Website or Services is at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the products or tools are provided by the relevant third-party vendor(s).
We may also, in the future, offer new products, services and/or features through the Website or Services (including, but not limited to, the launch of new products, tools and resources). Such new products, features, and/or services will also be subject to these Terms.
SECTION 12 – REFERRAL PROGRAM
12.1 Referral Program: Lite Fintech makes available to Users of the Platform the possibility of inviting to join and recommending the use of the Platform to potential Users who have not registered. For performing this action they will receive a reward, the value and details of which will be set out on the Website.
Users of the Platform who complete the registration process as natural persons may participate in the program.
12. 2 Member of the Referral Program: Any person who wants to be part of this Program must register on the Platform established for these purposes and comply with the Terms and Conditions of the services offered by this tool, which are available at: https://referralrock.com/tos/. In addition, you must comply with the requirements agreed upon in the Medopay Platform Referral Program. Once registered, you will have access to a unique link with the code that identifies you, which may be shared according to the modalities indicated on the Website and through it, Lite Fintech will be able to verify all the activity carried out and determine the number of Users referred.
12.3 Referrals: Users who are natural or legal persons and who meet the following requirements will be considered referrals:
If you are a natural person, you must:
● Register on the Medopay Platform through the link sent by the Referral Program member.
If it is a legal person, it must:
● Complete the corresponding form.
● Wait to be contacted by a Sales Executive of the Medopay Platform to validate if the business profile received is considered a Qualified User.
● Process the registration of the Legal User on the Medopay Platform and mobilize the amount established on the Website.
12.4 Rewards: Lite Fintech will pay the members of the Referral Program, for each User who is a natural or legal person, as long as they comply with the established and previously accepted conditions. The amount to be paid will be set out on the Website and will be processed only once per referral.
Method of payment of rewards for members: The amount of the reward that has been accumulated during the month will be credited directly to the Medopay Wallet on the 28th of the immediately following month, according to the outstanding balance that the User has in his/her account as a Member of the Program. If the stipulated day coincides with a non-business day, payments will be made on the next business day.
12.5 Penalty: Any attempt at abuse or suspicious behavior in transactions to comply with the objectives of the Program may be penalized with the disabling of the program for both parties, or with the disabling or permanent closure of the accounts involved in both the Platform and the Referral Program tool, and payments originated under these circumstances will be considered as not generated.
SECTION 13 – THIRD-PARTY LINKS
Certain content available through the Website or Services may include materials from third parties.
Third-party links on the Website or Services may direct you to third-party sites that are not affiliated with us. We are not responsible for examining or evaluating content or accuracy and do not warrant and will not have any responsibility or liability for any third-party materials or sites, or for any other third-party materials, products, or services.
We are not responsible for any damage or injury related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party sites. Please carefully review the policies, terms of use, and practices of the third parties and ensure that you understand them before entering into any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 14 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you make certain specific submissions or without our request, submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively “Comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments you submit to us. We are not and will have no obligation (i) to keep any Comments confidential (ii) to pay compensation for any Comments; or (iii) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or that violates the intellectual property of any party or these Terms.
You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or unlawful, abusive or obscene material, or contain any computer viruses or other malware that may in any way affect the operation of the Website or Services. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or any third party as to the origin of any Feedback. You are solely responsible for any comments you make and their accuracy. We assume no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 15 – ERRORS, INACCURACIES AND OMISSIONS
From time to time, there may be information on the Website or Services that contains typographical errors, inaccuracies, or omissions that may relate to descriptions, pricing, promotions, offers, availability, etc. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information if any information on the Website or Services is inaccurate at any time without notice.
We undertake no obligation to update, amend, or clarify information on the Website or Services, including, without limitation, pricing information, except to the extent required by law. No specified updates or update dates applied to the Website or Services should be taken to indicate that all information on the Website or Services has been modified or updated.
SECTION 16 – REPRESENTATIONS, OBLIGATIONS AND RESPONSIBILITIES
You represent, warrant and certify to Lite Fintech that your use of the Website or Services must not in any way, directly or indirectly, (i) violate any law, statute, ordinance, contract or regulation including, but not limited to, any law, statute, ordinance, contract or regulation relating to money laundering, illegal gambling activities, supporting drug trafficking or terrorist activities, or fraud or theft; or (ii) violate any of these Additional Terms or Conditions. Where required by applicable law, Lite Fintech will communicate details about you and information regarding your transaction to federal, state, local, or foreign authorities; by your use of the Website or Services, you hereby consent to these disclosures. In addition, Lite Fintech will cooperate with the competent authorities in the prosecution of illegal activities to the extent permitted by applicable law. You may be asked to provide Lite Fintech with certain information to enable Lite Fintech, among other things, to verify your identity and complete any transactions. You understand and agree that Lite Fintech is a provider of Payment Services, Custody, and E-Wallet, as described herein and you agree that you may use the Services for these purposes.
In addition, by using the Website or any of the Services, you agree: (i) that the information you provide is not false, inaccurate, or misleading; (ii) that you do not access, or attempt to access, any of the Websites or Services by any means other than through the User interface that the Medopay Platform explicitly provides; (iii) you use the Website or Services only for purposes permitted by these Terms and any Additional Terms and which are not prohibited by any applicable law; (iv) and you hereby certify that any funds (money, credit, or otherwise) used by you in connection with the Website or Services are not of illicit origin; (v) not to use any of the Websites or Services in connection with money laundering or other illegal activities; and (vi) you will not engage in any activity that interferes with or disrupts the Website or Services, or any server or network that is connected to the Website or Services.
You acknowledge that your access to or use of the Website or Services may require you to agree to Additional Terms, under which you must take specific actions in certain periods for the Service to be successfully provided. In addition, you also acknowledge that your use of the Website or Services may require you to provide Lite Fintech with personal information for the successful execution of the Services. These steps constitute your obligations and responsibilities, which will be expressly stated in the applicable Additional Terms.
You also acknowledge that your access to or use of the Website or Services may require your consent to allow you access to “personal information” provided by other Users or customers of the Website or Services. Therefore, you acknowledge that such information is provided to you solely for the purpose of fulfilling your obligations and responsibilities, and may not be used for any other purpose.
In the event of death, interested parties should contact us to ensure that their account information is only shared with authorized individuals. For these cases, interested parties should send us an email and explain the case in detail and attach a copy of the death certificate to: servicio@medopay.com.
SECTION 17 – COMMUNICATIONS
You expressly understand that Lite Fintech may, as part of your use of the Website or Services, send you emails and other forms of electronic notices. Such notices will be made solely as a courtesy to you and in no event shall failure to provide notice constitute a waiver of Lite Fintech’s retained rights, nor shall it relieve you of your obligations and responsibilities with respect to the Website or Services. You further understand and agree that Lite Fintech, its employees and principals, its affiliates and licensors shall not be liable to you for any consequences arising from notifications classified as spam or junk by your email provider or that are deleted, filtered, blocked or hidden by a server path, by your email client or by your email provider, or that are not otherwise received by you or your email servers.
SECTION 18 – REFUSAL OF SERVICE AND CANCELLATION
Lite Fintech reserves the right to deny access to or use of any or all of the Services or the Website to anyone, at any time and for any reason, in Lite Fintech’s sole discretion. Any transaction initiated through the Website or Services is subject to acceptance or rejection by Lite Fintech, and any transaction may be cancelled by Lite Fintech, at any time before and after receipt of payment for such Service. Each specific Service for which a payment may be made to Lite Fintech will explicitly explain the refund procedure to be followed in the event of cancellation, cancellation, or termination of such Service. You acknowledge and agree that Lite Fintech may cease providing you with any and all Services in its sole discretion, without notice. You may also stop using the Website or Services at any time. In the event of rejection of the Services by Lite Fintech or termination by you, Lite Fintech will refund to you all monies paid by you to Lite Fintech for which the Services have not been provided, less any applicable fees, bank fees, or transmission fees, in accordance with the terms of that specific Service.
SECTION 19 – COPYRIGHT AND TRADEMARK NOTICE
The Website, the Services and its contents are Copyright © 2020, all rights are reserved, being that Lite Fintech has the exclusive and authorized use of the brand, domains, technology, software and everything related to the services provided through the Platform. In addition, the domain name, https://www.medopay.com, all trademarks on the Websites and Services provided by Lite Fintech, are trademarks or duly registered trademarks of Lite Fintech LLC. Other trademarks that are mentioned within our content are the property of their respective owners.
You understand that all information, such as written text, computer programs, images, videos, and other data that you may have access to as part of your use of the Websites or Services, are operated by Lite Fintech. You further acknowledge that your access to or use of the Websites or Services may contain information designated as “confidential” or proprietary to Lite Fintech and that you may not disclose such information without the prior written consent of Lite Fintech.
Unless you have received such prior written consent from Lite Fintech, nothing in these Terms and Conditions grants you the right to use any of Lite Fintech’s trademarks, trade names, logos, slogans, domain names, or any other features. The Website, the Services, the content and all intellectual property related to and contained therein are for the exclusive and authorized use of Lite Fintech; therefore, all rights, titles, and interests therein shall remain the property of Lite Fintech at all times.
The Website and Services may only be used for the purposes permitted by these Terms and any Additional Terms. You are only authorized to view and retain one copy of the pages of the Website for your personal, non-commercial use. You agree that you may not duplicate, publish, modify, create derivative works from, participate in the transfer, post on the World Wide Web, or in any way distribute or exploit the Website, the Services, or any portion thereof for any public or commercial use without the express written consent of Lite Fintech.
SECTION 20 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not warrant, represent, or warrant that your use of our Website or Services will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Website or Services will be accurate or reliable.
You expressly agree that your use of or inability to use the Website or our services is at your sole risk. All Services delivered to you through the Website or Services are (except as expressly stated by us) provided on an “as is” and “as available” basis for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, commercial quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Lite Fintech, our directors, officers, employees, affiliates, agents, contractors, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential injury, loss, claim, or damages of any kind, including, but not limited to, lost profits, lost revenue, lost savings, lost data, replacement costs, or any other similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising out of your use of the Website or Services, or any other claim relating in any way to your use of the Website or Services, including, but not limited to, any errors or omissions in content, or any loss or damage of any kind incurred as a result of the use of the Website or Services or any content posted, transmitted, or otherwise made available through the Website or Services, even if advised of the possibility of doing so. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the fullest extent permitted by law.
You expressly understand that some of the Services rely on information not originated by Lite Fintech and that omissions and errors may occur that could result in an aborted, voided, or terminated Service for you. You expressly understand and agree that Lite Fintech, its assigns, successors, employees, directors, officers, agents, contractors, affiliates, service providers, and licensors shall not be liable to you for any loss arising from any error of fact or law or any error of judgment, or for any act or omission, except as a result of your bad faith, intentional misconduct or gross negligence. In no event shall Lite Fintech, its assigns, successors, employees, directors, officers, agents, contractors, affiliates, service providers, and licensors be liable to you or any third party for any indirect, incidental, special, consequential, or exemplary damages that may be incurred by you or any third party, however caused, and under any theory of liability. Such damages shall include, but shall not be limited to: (i) any loss of profits, whether direct or indirect, or (ii) any loss of goodwill or business reputation, or (iii) any loss of data suffered, cost of procurement of goods or services, and any other tangible or intangible loss; or (iv) any loss or damage that may be incurred by you or any third party, including but not limited to, a loss or damage as a result of any reliance placed by you at the time of the availability of the funds; its inability to provide Lite Fintech with accurate information; the inability of another User or customer to provide Lite Fintech with accurate information; or your failure to keep your Account details secure and confidential.
SECTION 21 – INDEMNIFICATION
You agree to indemnify and hold harmless Lite Fintech, as well as its assigns, successors, officers, directors, owners, agents, employees, contractors, affiliates, licensors, and third-party service providers (collectively, the “Indemnified Parties”), from and against any losses, damages, liabilities, claims, and any fees, costs, or expenses of any nature whatsoever (including, without limitation, reasonable attorneys’ fees at all stages of the arbitration, judgment, or appeal) incurred by the Indemnified Parties in connection with any claim arising out of, based on, or resulting from: (i) your access to and/or use of the Medopay Platform Website, Software, or Services; and/or (ii) your breach of any representations or warranties made by you under these Terms; and/or (iii) your breach or violation of the terms and conditions of these Terms.
SECTION 22 – NOTICES
Unless otherwise stated in these Terms, any “Notice” or other communication required or permitted hereunder shall be sent in writing to Lite Fintech at the following email address: servicio@medopay.com and to you at the address specified in your Account. Such notice will be effective: (i) when personally delivered or sent via an email address; (ii) the next business day after delivery to a nationally recognized overnight delivery service (e.g., FedEx) with all prepaid charges; or (iii) 3 days after shipment if sent by U.S. Postal Service certified mail, return receipt requested, postage prepaid.
SECTION 23 – CHANGES TO TERMS OF SERVICE
You may review the most current version of the Terms at any time in https://www.medopay.com/terms.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on the Website. It is your responsibility to check the Website periodically for changes. Your continued use of or access to the Website following the posting of any changes to these Terms constitutes acceptance of such changes.
SECTION 24 – GOVERNING LAW
To the extent not precluded by federal law, the provisions of these Terms shall be construed and enforced in accordance with the laws of the State of Florida, notwithstanding any choice of law or conflict of law rules to the contrary.
The Parties agree that any non-arbitral legal action relating to these Terms shall be commenced and maintained exclusively in any appropriate state or federal court in the State of Florida.
SECTION 25 – DISPUTE RESOLUTION
THE FOLLOWING IS A MANDATORY ARBITRATION PROVISION. ***
In the event of a breach of these Terms and/or the applicable Additional Terms by either party, the non-breaching party shall be entitled to all appropriate legal and equitable relief, including, but not limited to: (i) a court order to enforce or prevent conduct that violates these Terms and/or any applicable Additional Terms; (ii) damages incurred by the non-breaching party as a result of the breach; and (iii) attorneys’ fees and costs (at all levels of arbitration, trial, and appeal) incurred by the party that has not breached in enforcing the terms of these Terms and/or any applicable Additional Terms.
Any issue, question, dispute, claim, or controversy arising out of or in connection with these Terms and/or any applicable Additional Terms, or any provision thereof, or the breach, termination, enforcement, interpretation, or validity thereof, including determining the scope or applicability of these Terms and/or any Additional Terms applicable to arbitration, shall be determined by arbitration in the City of Miami, Florida before a single arbitrator (the “Arbitrator”). The arbitration shall be administered by JAMS in accordance with its General Arbitration Rules and in accordance with the Expedited Procedures of those Rules. Judgment on the Award may be rendered by any competent court. This dispute resolution provision shall include urgent or emergency arbitration measures and shall not preclude either party from seeking interim remedies in aid of such urgent or emergency arbitration measures from an arbitrator pursuant hereto.
You understand that, by agreeing to arbitration in the manner required by these Terms, you are waiving any right you may have to bring to court (for any reason other than injunctive relief, as provided below) any claim that may have arisen out of, or for any violation of, any federal law, regulation, or ordinance, state, local, or otherwise, or any other right protected or arising under any law, rule, or regulation. However, both you and Lite Fintech agree to waive all rights that you and we may have and agree to submit all disputes to binding arbitration in accordance with the terms of these Terms.
THE FOLLOWING IS A WAIVER OF CLASS ACTION RIGHTS.***
All arbitrations under these Terms and/or Additional Terms must be individual. This means that neither Lite Fintech nor you, individually, may consolidate your claims in arbitration by or against any other party, or litigate in court, or arbitrate any dispute, claim, or controversy as a representative or class member or in the capacity of private attorney general. To the extent a dispute arises as to this waiver of a party’s right to a class action, only a court sitting in the State of Florida, and not an arbitrator, will determine the validity and effect of this class action waiver.
The Arbitrator shall have the authority to award the same damages and other relief that a court might award. The arbitrator will issue a reasoned award explaining the decision and the damages awarded. The arbitrator’s decision shall be final and binding on the parties. The parties shall abide by and fully comply with any award rendered by the arbitrator. In rendering the award, the Arbitrator shall state the reasons, including (without limitation) any calculation of actual damages or relief, if any.
The arbitration proceedings and any arbitration outcome(s) (including any arbitration awards) shall be maintained by you and Lite Fintech as “Confidential Information”, and shall not be disclosed publicly or to third parties, in any media (including social media), except as otherwise required by court order or as necessary to confirm, vacate or enforce the award and for confidential disclosure to the parties’ respective counsel, tax advisors, senior management, and other parties with a strict need to know.
In the event of arbitration pursuant to these Terms, the fees charged by JAMS or another arbitration administrator and the Arbitrator will be borne by the parties as determined by the Arbitrator, except for any initial registration fees, which you and Lite Fintech will be required to pay equally. Otherwise, each party will bear its own costs, expenses, and attorneys’ fees incurred in the arbitration, unless the arbitrator decides otherwise.
SECTION 26 – ELECTRONIC FUNDS TRANSFER INFORMATION RETURN
The following disclosures are made in accordance with federal law regarding electronic payments, deposits, fund transfers, and other electronic transfers to and from your account(s). There may be limitations on account activity that restrict your ability to make electronic funds transfers. Such limits are disclosed in the appropriate agreements governing your account.
“Electronic Funds Transfer” means any transfer of funds, other than a transaction originating by check, bill of exchange, or similar paper instrument, that is initiated through an electronic device or computer to instruct us to debit or credit an account. Electronic Funds Transfers include electronic transactions such as direct deposits or withdrawals of funds, transfers initiated by phone, website, or mobile application.
“Preauthorized Electronic Funds Transfer” means an Electronic Funds Transfer that you have authorized in advance to be repeated at substantially regular intervals; for example, direct deposits or withdrawal of funds from your account.
Liability, Authorized Transfers. You are responsible for all Electronic Funds Transfers that you authorize, either directly or indirectly.
Unauthorized Transfers. Tell us immediately if you believe your account or PIN or login information has been lost or stolen or may be subject to unauthorized Electronic Funds Transfers. Please message support immediately to minimize your potential losses. You could lose all the money in your account(s). If you inform us within two (2) business days after you learn of the loss or theft of your account access device, or after you learn of any other unauthorized transfer of your account involving your account access device, you cannot lose more than $50 if Electronic Funds Transfers are made without your permission. For these transactions, if you do NOT inform us within two (2) business days after learning of the loss, theft, or unauthorized use, and we can establish that we could have prevented the unauthorized transfer(s) if you had informed us in time, you could lose up to $500. In addition, if your periodic statement shows unauthorized transfers and you do NOT tell us within sixty (60) days of delivering the statement, we may not return the money you lost after the sixty (60) day period if we can prove that we could have prevented the unauthorized transfers if you had told us in time. If an extenuating circumstance (such as extended travel or hospitalization) prevents you from immediately notifying us of a presumed lost or stolen access device or any other suspected unauthorized transfer, the time periods specified in this Section 26 may be extended for a reasonable period.
SECTION 27 – W-9 ELECTRONIC CERTIFICATIONS
You certify, under penalty of perjury, that:
one. The Taxpayer Identification Number or Social Security Number you provided is correct;
b. You are not subject to backup withholding because: (i) you are exempt from backup withholding, or (ii) you have not been notified by the Internal Revenue Service (IRS) that you are subject to backup withholding as a result of failing to report all interest or dividends, or (iii) the IRS has notified you that you are no longer subject to backup withholding; and you are a U.S. citizen or other U.S. person;
c. The Internal Revenue Service does not require your consent to any provision of this document other than the certifications required to avoid backup withholding.
SECTION 28 – SEVERABILITY
In the event that any provision of these Terms is determined to be illegal, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 29 – WAIVER
Lite Fintech shall not be deemed to have waived any right, power, privilege, or remedy unless such waiver is in writing and duly executed by it. No failure to exercise, delay in the exercise, or course of dealing with respect to any right, power, privilege, or remedy shall operate as a waiver thereof by Lite Fintech or of any other right, power, privilege, or remedy. No exercise or partial exercise of any right, power, privilege, or remedy shall prevent Lite Fintech from exercising any other right, power, privilege, or remedy by Lite Fintech.
SECTION 30 – ENTIRE AGREEMENT
These Terms, together with any Additional Terms incorporated by reference, constitute the entire agreement between the parties with respect to their subject matter; regulate the terms and conditions of the Services provided by Lite Fintech through the Medopay Platform, and supersede all prior agreements, negotiations, and understandings between the parties, including, but not limited to, any acknowledgments, invoices, or other similar forms issued by either Party. This agreement may not be modified, except by means of a written document signed by Lite Fintech.
SECTION 31 – GOVERNMENT REQUESTS
In order to cooperate with government requests, subpoenas, or court orders, to protect systems, or to ensure the integrity and operation of our business and systems, we may access and disclose any information we deem necessary or appropriate, including without limitation, your information, IP address, and usage history. Our right to disclose such information is governed by the terms of our Privacy Policy.
SECTION 32 – ACCESSING THE SITE FROM ABROAD
The Website and Services are controlled, operated, and managed by Lite Fintech from our offices in the United States. If you access the Website or Services from a location outside of the United States, you are responsible for compliance with all local laws. You agree that you will not use the Lite Fintech content accessed through the Website or Services in any country or in any manner prohibited by applicable laws, restrictions, or regulations.
SECTION 33 – CONTACT INFORMATION
Questions about the Terms and Conditions should be sent to the following email address: servicio@medopay.com.
Lite Fintech LLC.
E-Wallet Use Agreement
Last updated: November 2024
This E-Wallet User Agreement (hereinafter referred to as the “Agreement”) is entered into between you or the entity on whose behalf you are signing this Agreement (hereinafter referred to as “You” or “User”) and Lite Fintech LLC, a Florida corporation, located at 78 SW 7th Street Miami, FL 33130 (hereinafter referred to as “Company” or “we” or “us” or “our” or “Fintech Lite”). Lite Fintech and the User may be referred to individually as the “Party”, or collectively, the “Parties”.
CONSIDERATIONS
WHEREAS, Lite Fintech owns the exclusive and authorized use of the technology, software, domains, brand and any other related on the Medopay Platform, so when mentioning the Platform, Medopay Platform, Medopay Platform or MeDo, it will be understood that we are referring to the rights of which Lite Fintech is the holder.
WHEREAS, Lite Fintech operates the Medopay Platform, through which the User may use our online payment, custody and e-wallet services (the “Website” or “Platform”);
WHEREAS, the User wishes to use the Platform and the services offered on the Platform (“Services”);
WHEREAS, the purpose of this Agreement is to regulate User’s use of the Services.
NOW, THEREFORE, in consideration of the premises and the mutual agreements and agreements set forth herein and other good and valuable considerations, the receipt and sufficiency of which are recognized, the Parties agree as follows:
SECTION 1: DEFINITIONS AND INTERPRETATIONS
1.01 Singular words shall include the plural and vice versa.
1.02 A reference to one genre must include a reference to the other genres.
1.03 A reference to writing or writing includes e-mail.
1.04 Any obligation in this Agreement on a Party not to do something includes an obligation not to agree or allow it to be done.
1.05 Any phrase introduced by the terms ‘including’, ‘including’, ‘includes’, ‘in particular’ or any similar expression shall be construed as illustrative and shall not limit the meaning of the words preceding those terms.
1.06 References to sections or clauses are to the sections or clauses of this Agreement.
1.07 ‘Account Identification Information’ means any information that the User uses to access their Medopay account, their security identification number, security questions and answers and other Me Do account credentials, as well as information specific to their Medopay account.
1.08 ‘Business Day’ means any day other than a Saturday or Sunday or a day on which banking institutions in the United States are authorized or required by law, regulation or executive order to close.
1.09 ‘Upload’ or ‘Add Funds’ means crediting funds to the User’s e-wallet, through a bank account linked to the Platform, through the use of the Services offered by Medopay.
1.10 ‘Issuing Account’ means the selection made by a Platform User, from the Medopay Wallet, to a linked bank account or transferring to and from own accounts on other platforms not managed by Lite Fintech.
1.11 “User”: means any natural or legal person who registers on the Platform to use the Medopay Services.
1.12 “Sender User” means the user who uses Medopay’s peer-to-peer service to transfer money or make payment requests.
1.13 “Premium User” means the user who uses the Services and who has met the necessary requirements demanded by Lite Fintech to carry out daily, monthly and annual transactions for amounts greater than those handled by regular customers. These amounts are set out on the Website.
1.14 “Service” and/or “Services”: means the services offered by Medopay as described in Section 5 of this Agreement.
1.15 ‘MeDo Peer to Peer Service’ means the money transfer and request service that allows immediate transfers of funds.
1.16 ‘Money Transfer or Money Remittance’ means the transfer of funds from a Medopay Wallet to any: (1) own bank account registered on the Platform (2) another Medopat wallet(3) to own accounts on other platforms not managed by Lite Fintech.
1.17 ‘Medopay Wallet’, ‘Medo Wallet’ or ‘Wallet’ means the application, used by registered Users of the Medopay Platform, which contains electronic currency and allows Users to carry out financial transactions.
1.18 ‘Offer’ means offers associated with transactions on the Platform.
1.19 “Receiving User” means the natural or legal person who receives money or to whom a request for payment is made through the MeDo Peer to Peer Service.
1.18 ‘Recurring Offer’ means the service through which a Platform User can configure the system to place recurring offers from their Medopay Wallet or from a linked bank account.
1.20 ‘Special Services’ means all activities that Lite Fintech is required to perform due to breach of the terms of this Agreement.
1.21 ‘Transaction’ means any financial transaction or other activity that directly relates to a financial transaction, occurring on the Platform.
1.22 ‘Completed Transaction’ means a successful transaction and one that qualifies as final and irreversible.
1.23 “Instant ACH Transaction”: means transactions that are executed immediately on the Website, without the need to wait for the period established by the relevant banks for such transactions.
1.24 “Wire Transfer”: refers to a transfer of funds made electronically through different methods, to local financial institutions or around the world. The duration of the transfer will be set out on the Website.
1.25 ‘Virtual Account’ or ‘Medopay Account’ means the account that is maintained and managed through the Platform and through which the User can access the Services.
1.26 “Referral”: Refers to Users who are natural or legal persons and who meet the requirements set forth below:
If you are a natural person, you must:
1. Register on the Medopay Platform with the link of the member of the Referral Program.
If it is a legal person, it must:
1. Fill out the form and be contacted by a Sales Executive of the Medopay Platform and then you are considered a Qualified User.
2. Be a User of the Medopay Platform and mobilize the amount established on the Website.
SECTION 2: INCORPORATION OF AGREEMENTS
2.01 Terms and Conditions. The agreement entitled “Terms and Conditions”, found at: http://www.medopay.com/termsandconditions, is incorporated into and constitutes part of this Agreement;
2.04 Other incorporated agreements. Any other document other than this Agreement that is incorporated by Lite Fintech into the Medopay Platform for the purpose of providing new services, which will be collectively referred to as “Additional Agreements”;
2.05 Conflict with Additional Agreements. To the extent that the language of this Agreement conflicts with the language of the Additional Agreements, the language of this Agreement shall prevail.
SECTION 3: ACCEPTANCE
3.01 Acceptance. When using the Services, the User:
1. You acknowledge that you have read this Agreement in its entirety;
2. You agree that this Agreement is the same as any written negotiated agreement signed by the User;
3. You understand and agree that if: (i) you click on a box indicating your acceptance of this Agreement or (ii) you use the Website or the Service offered by Lite Fintech through the Medopay Platform, you are accepting the terms of this Agreement;
4. You understand and agree that this Agreement is applicable against you and, if applicable, any legal entity on whose behalf the User is entering into this Agreement;
5. You understand and agree that Lite Fintech, may change, add or remove any part of this Agreement, or any part of any Service, at any time. If any future changes to this Agreement are unacceptable to the User, the User must refuse to accept the updated terms proposed by Lite Fitech and must stop using the Website and all Services.
SECTION 4: ACCOUNT
4.01 Medopay Wallet Service. By using the Services, you acknowledge that: (i) in the event of associating a bank account with the Medopay Platform, you must be the holder of such account (ii) we are not a bank and your Medopay Wallet is not a bank account; (iii) we do not operate as fiduciaries or fiduciaries with respect to the balances of your Medopay Wallet and (iv) we do not pay interest on the balance of your Me Do Wallet.
4.02 Virtual Account Creation. Once you have created an account on Medopay, the Platform will automatically offer you the Medopay Wallet service so that you can start trading.
4.03 Business accounts. These accounts may be registered only by authorized persons representing companies wishing to use the Platform. To process the registration of a business account, you must provide documentation that proves the legal personality of the company, its domicile, as well as the additional requirements that Lite Fintech may require for its review and validation.
4.04 Identifying Information. The User undertakes to provide truthful, accurate and complete information about his/her identity. The information presented on the Platform will be reviewed and validated. The User will not be able to use the Services before receiving the approval notification.
4.05 Request for information. Lite Fintech reserves the right to request any information from the User that Lite Fintech deems necessary and the User must satisfactorily respond to the request within ten (10) business days. User understands and agrees that failure to comply with this requirement constitutes a breach of this Agreement and may result in termination of User’s account and access to the Services.
4.06 Unauthorized Account Access. You are responsible for maintaining the security of your account information, including your password and all transactions you make with your account. You also agree to notify Lite Fintech immediately of any unauthorized access to and use of your Medopay password, account, or Wallet.
As for your account:
1. You will not authorize third parties to use your Medopay account or Wallet.
2. You are solely responsible for all acts performed through the Platform using your account, whether authorized or not.
3. You may not create or use an account other than your own
4.07 Transactions. Users may use their account on the Platform to access and use the Services described in Section 5 hereof.
4.08 The User shall be responsible for the accuracy of the information provided at the time of account registration on this Platform and shall be supported by the provisions of these Terms and any Additional Terms, including our Privacy Policy.
SECTION 5: E-WALLET SERVICES
5.01. The User may use the following Electronic Wallet Services:
1. Money Transfer;
2. Request for Payments;
3. Automatic recharges; and
4. Payroll.
The Services listed above are described in Section 8 of the Medopay Platform General Terms and on the Website.
5.02 The User agrees and acknowledges that the use of his/her e-Wallet is subject to the following:
1. The User may transfer and receive money from other Users of the Platform.
2. The User will be able to load and transfer money from his/her Wallet to and from his/her linked bank accounts.
3. The User may use the Wire transfer service to move their funds to and from the Wallet, either to receive or make external transfers.
4. The User may authorize Lite Fintech to make wire transfers through the instruments provided for this purpose.
5. The User may authorize Lite Fintech to carry out transactions for amounts higher than the limits established on the Website through the instruments provided for this purpose.
6. The User may make automatic top-ups.
7. The User may transfer money by using the Payroll Service .
8. To use the Payroll Payment Service, the User must comply with the requirements established on the Website.
Notwithstanding the above, you can also add money to your Wallet from a bank account linked to your Medopay account. Transfers from your linked bank account may take up to seventy-two (72) business hours.
However, you may select the option to add money instantly, via “instant ACH transaction”, which will incur additional charges set forth on the Website, according to the amount selected. These transactions are subject to the limits set by Lite Fintech and the customer agrees and agrees to ensure that once the ACH debit is processed, the funds will be available.
In the event that your linked bank account has insufficient funds for the transfer, you agree that we may attempt to transfer funds from your financial institution up to two more times. In addition, we may charge a fee for cancelled or incomplete transfers. For unsettled payments, you agree that we may obtain payment from any financial institution that is linked to your account.
Transfers to and from own accounts on other platforms not managed by Lite Fintech may be executed up to a maximum period of six (6) hours following the confirmation of the transaction. The fees relating to these transfers will be set out on the Website.
5.03 Restrictions on E-Money Charges. You should not initiate any transaction involving a payment instrument or bank account, if you are not the account holder. In the event of a breach of this clause, we are entitled to damages, if we are obliged to: (i) return funds from a payment instrument or bank account that is not in your name; or (ii) investigate a transaction involving a payment instrument or bank account that is not in your name. In the event of 4.10(iii) occurring, we will charge a fee for Special Services and consider suspending or terminating your account.
5.04 MeDo Peer to Peer Service. Lite Fintech offers all its Users the ability to initiate Transactions between them, authenticating Users’ data and providing trusted ratings that govern Transactions that Users have previously made. Exchanges between Users are private transactions and Lite Fintech only provides tools and supervision to ensure the fairness, accuracy and security of the Transactions, however, the terms of this Agreement do not govern such relationship.
In connection with the MeDo Peer to Peer Service.
1. Money transfer. You can make immediate transfers directly from your Medopay Wallet to another User of the Platform by entering the requested data in the ‘Transfer money’ section of your account. If the person you are transferring to does not have a Medopay account, you can claim it by registering an account on the Platform. (a) When you make a transfer from your Medopay Wallet, you will not be able to transfer an amount that exceeds the balance (plus any applicable charges) of your Wallet at the time of submitting the request. (b) The amount of any transfer will be deducted from your Medopay Wallet balance plus any applicable fees.
2. Results of the transfer. When transferring money to a Medopay User, the receiving user may either (1) accept the transfer, or (2) reject the transfer. Transfers that are declined or unclaimed within ten (10) days of the filing date will be returned to your Medopay Wallet minus fees.
3. Authorisation for execution. You must consent to the execution of all Transactions. You consent by clicking the ‘I Agree’ button or entering your account identification information (or any other equivalent button or process in which you submit the information required for the transaction); By doing so, you confirm that you consent to the transaction being processed and any applicable charges deducted from your account. All transactions made using your password, your account identification information, or any other security procedures that we require must be authorized by you. You also agree that once you have given your consent, the authorization for the transaction can no longer be revoked.
SOLE PARAGRAPH: When a transfer is made from Wallet to registered bank account, the User will receive an email, through which he/she must approve the operation carried out, until you confirm the transaction, the operation will not advance in the system.
4. Payment Information. You must ensure that the payment information you enter when initiating a transfer is correct and complete. We are not responsible for fund transfers that are sent to an incorrect account. When making a transfer to a bank account, you need to make sure that the account number and email address are correct. If you have sent funds to the wrong account, you can ask us to help you recover the funds. However, we will charge you a Special Services fee and cannot guarantee that our efforts will be successful.
5. Responsible person. You are fully responsible for the information you submit and understand that it is unlikely that we will be able to detect errors in the information submitted in connection with your transactions. It is important that you ensure that all the details you provide for any transaction are accurate. Transactions will be considered successfully executed when they have been completed using the information submitted. In some circumstances we can help you recover the funds and we will charge you a fee for doing so. We will not assist you in recovering funds incorrectly sent to another User, unless you have a police report reference number or the consent of another User involved.
6. Security. You acknowledge that certain Transactions may require different types and levels of identity and security validation and verification, including the use of external validation and verification systems and You consent to us using and sharing your personal information in a reasonably discretionary manner that is relevant to the performance of these identity checks and validations, aligned with the provisions of the Privacy Policy.
7. Receive money. If a Medopay User transfers money to you, it will be reflected in your Wallet balance, minus any related fees. In addition, you will have a period of ten (10) days to reject the money received and it will be refunded to the Issuing User.
a) You are fully responsible for transfers made and received through your Wallet. Any issues arising from transfers will be between You and the Medopay User involved in the transaction. You agree that Lite Fintech will not be a party to any such dispute and understand that we do not make any warranties or representations with respect to such transfers.
b) If you receive funds in your account that were not intended to be transferred to you, we will have the right to withdraw those funds from your Wallet.
8. Payment order. You can make requests for money directly from your Wallet to another User of the Platform by entering the requested information in the ‘Payment Request’ section of your Medopay account. The amount of any transfer received will be immediately applied to your Wallet balance, minus any applicable fees.
9. Transfers to Bank Accounts: You will be able to make transfers from your Wallet to your linked and verified bank account, and the time to see the available funds may take up to seventy-two (72) business hours
10. Intermediary function. Lite Fintech acts solely as an intermediary for fund transfers, by virtue of which Lite Fintech is not, and will not be considered a party to, the relationships between Users.
5.05 Right to Refuse the Transaction. Lite Fintech may reject any transaction for the following reasons:
1. We reasonably believe that the Transaction was submitted in error;
2. We reasonably suspect that this is fraudulent activity;
3. The information submitted is unclear, incomplete, or does not have the required form;
4. We suspect a violation of this Agreement; and
5. Where we are required to do so by law or the requirements of any relevant regulatory body. We will notify you of such denial, our reasons for the denial, and, where appropriate, how to rectify the matter that led to the denial, unless such notice (or any part thereof) is prohibited by law.
5.06 Cancellation of Transactions. Transfers and requests for monetary operations will not be subject to requests for cancellation or refund, in whole or in part. Fees will be applied and are not subject to cancellation or refund.
Money transfer requests will be valid for ten (10) continuous days from the time of submission. During this period, the Receiving User may reject the funds, in which case the transaction amount will be returned to the Issuing User’s Wallet, minus any fees.
5.07 Restrictions on Wallet Services. You are prohibited from participating in any of the following activities:
1. Any act or attempted act that we consider to be a conspiracy or abuse of bonuses or other promotions with respect to the Services;
2. Any false and/or artificial activity;
3. Any non-personal purpose and not as a means of marketing or exploiting a commercial activity, unless, in certain circumstances determined by us, we give our prior written consent.
5.08 Limits. You acknowledge that for security reasons, some of the options available for Transactions impose maximum and minimum limits on the amounts of money that may be transferred and how often you may use a particular Transaction option. As such:
1. You understand and agree that Lite Fintech may impose limits or restrictions on the number of transactions to be made, the management of your account, or any other limits or restrictions that Lite Fintech deems reasonable. Lite Fintech will notify you of any such transaction limits or restrictions related to our Services and your account.
2. Lite Fintech reserves the right to set quantity and quantity limits for all of its services. Likewise, Lite Fintech reserves the right to request additional authentication factors for any of its Services when it deems it necessary.
SECTION 6: CONFIDENTIALITY AND NON-DISCLOSURE
6.01 Confidential Information Defined. For purposes of this Agreement, “confidential information” shall include all information or material that has or may have a commercial value or other utility in the business in which each Party is engaged. Confidential Information includes all non-public information relating to either Party’s business or the terms of this Agreement.
6.02 Exclusions of Confidential Information. Confidential Information does not include information that:
1. The recipient of the Confidential Information already knew, but only if it is documented in a tangible way;
2. It is made public through no fault of the recipient;
3. It was independently developed by the recipient without reference to the Disclosing Party’s documented formulations, including, without limitation, designs, processes, formulas, statistics provided by third parties collected by the Disclosing Party, products, algorithms, source code, firmware and middleware; or
4. It was rightfully given to the addressee by another party.
6.03 Strict trust. The Parties shall retain and hold the Confidential Information in the strictest confidence for the sole and exclusive benefit of the disclosing Party. The Parties shall carefully restrict access to the Confidential Information to themselves and third parties to the extent reasonably necessary and shall require such persons to sign non-disclosure restrictions at least as protective as those in this Agreement. The Parties shall not use, without the prior written approval of the other Party, for their own benefit, publish, copy or otherwise disclose to others, or permit the use by others for their benefit or to the detriment of the Disclosing Party, any Confidential Information. Each Party shall return to the other Party any and all records, notes, and other written, printed, or tangible materials in its possession relating to the Confidential Information, immediately upon written request.
SECTION 7: FEES AND COSTS
7.01 Fees. For each transaction we will charge you the fees set forth on the Website and in this Agreement. You authorize us to deduct from your Wallet any applicable fees at the time of submitting a Transaction.
7.02 Maintenance Fee or Fee: If you are a Premium User, Lite Fintech will charge you a monthly maintenance fee (hereinafter “Maintenance Fee”) established on the Website. This value will be automatically deducted from the Wallet, within the first three days of the month, if there are no funds available in the Wallet, it will be deducted from the bank account in the United States that is registered on the Platform. This process will be attempted until Lite Fintech obtains the funds corresponding to the respective quota.
If there are no funds available either in the Wallet or in the bank account, the month following the default in payment, an additional fee established in the Special Services of the Website will be charged to the amount of the debt, until the customer can cover the amount owed to Lite Fintech for being a Premium User.
SOLE PARAGRAPH: The customer may at any time cancel the subscription as a Premium User, through the Platform. Such an application will need to be reviewed and approved by Lite Fintech.
7.03 Changes in rates. We reserve the right to change our fees, which will be implemented according to the commission section of the Website. Updates will be indicated in the commissions section of the Website. Changes will be applied immediately and without notice. In certain circumstances, we may apply additional fees as set forth in the fees section of the Website or this Agreement.
7.04 Inactivity Fee. If you have funds in your Medopay Wallet and have not made any transactions for a period of twelve (12) months, we will treat your Me Do account as inactive (“Inactive Account”). You will be notified of this potential change one (1) month in advance by email.
1. After your Account has been inactive for twelve (12) months, we will apply an administration fee (“Inactivity Fee”). You will still have access to your account if you wish to initiate a transaction in the future.
2. After twenty-four (24) months of account inactivity, we will apply a second Inactivity Fee. You will still have access to your account if you wish to initiate a transaction in the future.
3. After thirty-six (36) months of account inactivity, we will apply a third and final Inactivity Fee and close your Account. You will not be able to log in to your account after this period, but you can claim your funds by contacting customer support.
4. Details of the amount of the inactivity fee can be found on the fees page of the website. The inactivity fee will be charged until one of the following occurs: (a) you make a transaction; b) the account balance reaches zero; or c) the account is an inactive account for a total of thirty-six (36) months, after which we will close the account.
7.05 Other Charges. In addition to the fees described above, you understand and agree that you are responsible for any charges, costs, and expenses incurred by Lite Fintech as a result of Transactions you initiated that were canceled or that resulted in errors during processing.
7.06 Special Services. Lite Fintech reserves the right to charge variable fees for the Special Services that are required due to the breach of this Agreement, which directly affect the execution of the Transactions, for which Lite Fintech must carry out additional activities of review, verification, investigation and/or any action that Lite Fintech must carry out in order to continue its operations.
7.07 Negative Balances and Refunds. If a negative balance occurs in your Wallet, you will be asked to pay the negative balance by adding sufficient funds to your Wallet, to return it to at least a zero balance. Failure to do so will be a breach of this Agreement. You agree to pay us the outstanding amount immediately upon request. We reserve the right to charge this outstanding amount automatically to your linked bank account or from subsequent amounts that are added to your Wallet. We will be entitled to charge you for any reasonable expenses we incur as a result of a negative balance in your Wallet.
We reserve the right, at any time, to send reminders or take other steps to collect the debt, including, but not limited to, engaging a debt collection agency or legal counsel. We reserve the right to charge you for reasonable expenses incurred in connection with any debt collection or enforcement activity. This provision shall survive the termination of this Agreement.
7.08 Balance and Account Statement. The money you receive from other Medopay Users, as well as the amounts of the purchase of offers and any other transactions, will be added to your Wallet balance.
Transactions are displayed in your online history along with the date of receipt or transmission (the date of credit or debit value) and any fees charged. Each transaction is assigned a transaction number or locator and displayed in the transaction history. We will not alter or modify the information that appears in your online transaction history. You must provide this transaction number or locator each time you contact us regarding a particular transaction. You should periodically review your Wallet balance and transaction history. You should report any irregularities or clarify any doubts you may have as soon as possible by contacting customer support.
7.09 Closing Your Account and Transferring Your Funds. If you wish to close your account, you may do so by notifying us in writing. During the closing process, you may transfer the entire balance of your Wallet (excluding amounts not paid by your financial institution). We will process the transfer request as long as all identity checks, security validation, and verification are successful.
You will not be able to close your account for the following reasons:
1. To evade an investigation;
2. If you have a pending transaction or an open dispute or claim; or
3. If your account has a negative balance.
SECTION 8: MISCELLANEOUS
8.01 Warranties, Liabilities and Disclaimers. The Parties grant the following guarantees and guarantees:
1. Lite Fintech will validate and verify with third parties, any information you provide to us at any time.
2. Lite Fintech will make all reasonable efforts to ensure that your account’s debit and credit transactions are processed in a timely manner. However, a number of factors, several of which are beyond our control, will contribute to a complete processing time. We do not represent or warrant continuous, uninterrupted, or secure access to the Services, which may be affected by factors beyond our control, or which may be subject to periodic testing, repairs, upgrades, interruptions, or maintenance.
3. That you have determined that the opening and maintenance of your Medopay Wallet does not violate any laws or regulations in your country of residence and jurisdiction. You warrant that you are not in breach of any law or regulation for your use of the Service and agree to pay us, our associated companies, holding companies, subsidiaries, agents and subcontractors the amount of all claims, losses, damages, expenses and liabilities suffered by us, our associated companies, holding companies, subsidiaries, agents and subcontractors as a result of your use of the Service in violation of any law or regulation. This provision shall survive the termination of this Agreement.
4. In the event of an unauthorized payment or a payment executed incorrectly due to an error on our part, we will refund the payment to you as soon as possible, including all charges deducted. This clause shall not apply:
one. In the event that the unauthorized payment is due to your failure to keep your Account Identification Information secure in accordance with the requirements of this Agreement, in which case you will be responsible for the applicable charges.
b. If you fail to notify us immediately of any loss of your password or any other event that could reasonably have compromised the security of your account once you become aware of such event, in which case you will be liable for any losses incurred up to the time we notify you.
c. In the event that the Transaction is unauthorized and you have acted fraudulently or compromised the security of your account through negligence, in which case you will be liable for all losses.
d. If you fail to dispute and report the unauthorized or improperly executed transaction within a period of one (1) month from the date of the transaction.
5. Subject to all of the above, we will not be liable for any interruption or impairment of our Services, or for any interruptions or impairments of intermediary services that we use to perform our obligations under this Agreement, provided that such interruption or impairment is due to anomalous or unforeseeable circumstances, beyond our control or the control of the affected intermediary.
6. We will not be liable for any indirect or consequential losses, including, but not limited to, loss of profits, business losses, or loss of reputation. We will not be liable for any loss arising from our compliance with legal and regulatory requirements.
7. Nothing in this Agreement shall apply to exclude liability for death or personal injury due to negligence, fraud or fraudulent misrepresentation, or for any legal liability which cannot be excluded or modified by an agreement between the Parties.
8. Our obligation under this Agreement is limited to providing you with our Payment, Custody and E-Wallet Services, and does not imply any representation or warranty in relation to the quality, safety or legality of any product or service provided by any intermediary.
9. We will not be responsible for the assessment or payment of any taxes, levies, or other charges that may arise from the use of the Wallet, account, or Services provided by Lite Fintech through the Medopay Platform.
10. You agree to defend, reimburse, or indemnify and hold harmless Lite Fintech and our affiliates from and against any claims, demands, expenses, or costs (including legal fees, fines, or penalties) incurred by us or that may affect us and that have arisen due to your breach of this Agreement, any applicable law or regulation, or your or your agents’ use of the Services. This provision shall survive the termination of this Agreement.
8.02 Intellectual Property Rights. You agree that Lite Fintech shall retain all right, title, and interest in and to all trademarks, trade names, logos, website designs, text, content and graphics, and other intellectual property rights used by us in connection with the Service, and any use, reproduction, modification, or distribution by you of such trademarks, Trade names, logos, website designs, text, content and graphics, and other intellectual property rights, are prohibited.
Lite Fintech has the exclusive and authorized use of all the content of the Website, the Platform, the domains, as well as the software that allows Users to access and use their account, which are protected by laws and international treaties on copyright, trademarks, patents, industrial designs and models. The abuse and total or partial reproduction of these contents is prohibited, without the express written consent of Lite Fintech.
8.03 Rights of Lite Fintech, reserves the right to:
1. Block all access to your account and Services in the event that illegalities, fraud, fraud and/or any other act that violates and/or is contrary to this Agreement are found or suspected. Lite Fintech reserves the irrevocable right to: (i) not process and/or credit payments; (ii) suspend for an indefinite period the availability of funds from the User’s Wallet; (iii) block any transfer of funds requested by the User to their bank account; or (iv) suspend the User’s account for an indefinite period of time. The execution of any of the above will not generate any liability on the part of Lite Fintech.
2. Verify the information by requesting the User to submit any information that Lite Fintech deems necessary, in its sole discretion, to confirm the registration data provided by the User. In the event that Lite Fintech is unable to confirm such User data, Lite Fintech may suspend the User’s access to his/her account and Services.
3. Suspend the User’s access to his/her account and Services if it is determined that any information provided by the User is incorrect.
8.04 Limitation of Liability.
1. Errors. The User is responsible for the information provided when using the Services, and is responsible for any errors in the information submitted.
2. Notwithstanding the foregoing, Lite Fintech’s legal liability to the User and/or to third parties, except in the case of fraud, will be up to the value of the transaction or operation in question.
3. Under no circumstances will Lite Fintech be liable for loss of profit, loss of opportunity, loss of use, loss of production, loss of contracts, loss of savings and, in general, for any other indirect or consequential damage or loss that the User may suffer and that is related to the use of the Platform or the Services.
8.05 Amendment. This Agreement may only be modified or supplemented by a written amendment, signed by authorized representatives of each of the Parties
8.06 Assignment. We have the right, in our sole discretion, to assign any or all of your rights or obligations under this Agreement. You have no right to assign any of your rights or obligations under this Agreement and any attempt will be void.
8.07 Notifications. For purposes of this Agreement, notices, demands, and other communications provided for in this Agreement shall be in writing and shall be deemed to have been duly delivered upon delivery (i) in person or by means of an internationally recognized express shipping service (e.g., FedEx), (ii) when sent by facsimile (with electronic return receipt), or (iii) on the day of transmission if sent by electronic mail (“e-mail”), and written acknowledgment is obtained immediately upon completion of transmission, or (iv) when sent by certified or registered U.S. mail, return receipt with postage prepaid, addressed to Lite Fintech at the address set forth in the preamble to this Agreement or to the address listed on your Account
8.08 Governing Law. To the extent not precluded by federal law, the provisions of this Agreement shall be construed and enforced in accordance with the laws of the State of Florida, notwithstanding any choice of law or conflict of law rules to the contrary.
The Parties agree that any non-arbitral legal action relating to this Agreement shall be commenced and maintained exclusively in any appropriate state or federal court in the State of Florida.
8.09 Effect of the title and the titles. The title of the Agreement and the headings of its sections are included for convenience and shall not affect the meaning of the Agreement or each section.
8.10 Entire Agreement. This Agreement constitutes the entire Agreement between the Parties, superseding all other written and/or prior agreements, except those referred to herein, which shall become part of this Agreement.
8.11 Validity of existence. If either Party is a corporation, limited liability company, or limited liability company, such Party warrants, represents, covenants, and agrees that it is properly organized, validly exists, is in good standing under the laws of the state of its incorporation or organization, is duly authorized and in good standing to carry out its activities, that it has all necessary power and that it has received all necessary approvals to execute and deliver this Agreement, and that the individual executing this Agreement on behalf of the Party has been duly authorized to act on behalf of the Party and to bind the Party.
8.12 Severability. The Parties acknowledge that this Agreement is reasonable, valid and enforceable. However, if any term, covenant, condition, or provision of this Agreement is found to be invalid, void, or unenforceable by a court of competent jurisdiction, the Parties intend that such provision shall be modified in its scope by the court only to the extent that such court deems necessary to make the provision reasonable and enforceable, and the remaining provisions of this Agreement shall not be affected, impaired, or invalidated in any way as a result.
8.13 Arbitration, consent to personal jurisdiction. Any dispute, controversy, or claim arising out of, in connection with, or in connection with this Agreement, or any breach or alleged breach of this Agreement, except for allegations of violations of federal or state securities laws, shall, at the request of either Party involved, be submitted to any private arbitration service in the State of Florida and a single arbitrator shall be chosen to conduct the proceeding. The dispute, once submitted, shall be resolved by binding arbitration conducted in the State of Florida (or elsewhere or under any other form of arbitration mutually acceptable to the Parties involved), provided that, in the event of any such controversy or claim: (i) neither party shall initiate arbitration within the first thirty (30) days after the aggrieved party first notifies the other party to the controversy or claim and (ii) during such thirty (30) day period, both Parties meet at least once at a mutually agreed upon location to make good faith efforts to amicably resolve the controversy or claim. Any award rendered shall be final, binding and conclusive on the Parties and shall be final, and judgment may be entered in the highest state or federal court of the forum having jurisdiction. The costs of the arbitration shall be borne equally by the Parties to the arbitration, provided that each Party shall pay and bear the cost of its own experts, evidence, and attorneys’ fees, except that, at the discretion of the arbitrator, any award may include the costs, fees, and expenses of a Party’s attorneys.
8.14 Attorneys’ Fees. If any arbitration or legal proceeding is brought for the enforcement of this Agreement, or due to an alleged violation, breach, or misrepresentation in connection with any provision of this Agreement or other dispute relating to this Agreement, the prevailing or prevailing Party shall be entitled to recover reasonable attorneys’ fees incurred in connection with such arbitration or legal proceeding. “Prevailing or prevailing party” means the party entitled to recover its costs in the proceedings under applicable law, or the party designated as such by the court or arbitrator.
8.15 Waiver. The waiver of any breach or breach of any term or condition hereof shall not affect the validity or enforceability of any other term or condition, nor shall it be deemed a waiver of any subsequent breach or breach of the same term or condition. No waiver of any right or remedy under this Agreement shall be effective unless in writing and executed by the Party to whom it is charged. The rights and remedies of the Parties to this Agreement are cumulative and not alternative.
8.16 Successors and Assigns. This Agreement shall be binding upon and inure to the benefit of the Parties, their respective successors and assigns.
8.17 Compliance. Each Party expressly agrees that it will not violate any law, statute, ordinance, rule, regulation, judgment, decree, order, injunction, or injunction of any federal, state, or local authority, court, agency, office, board of directors, commission, department, or governmental body of any country in which the business is being conducted.
8.18 Relationship. Nothing contained in this Agreement shall be deemed to constitute either Party as a partner, joint venture, contractor, or employee of the other Party for any purpose.
8.19 Interpretation. The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed in favor of or against either Party by reason of the authorship of this Agreement or any other building rules that might otherwise apply.