I have a suggestion for the platform, who do I contact?

Your opinion is very important to us, so you can send us an email to our address service@medopay.com with any questions, comments or suggestions.

How can I contact you?

Lite Fintech LLC understands the importance of communication in any relationship, that is why they offer customer service through servicio@medopay.com where our agents will be available Monday through Sunday 24 hours EST.

 

In addition, you can find the live chat available on the landing page of the website, from Monday to Friday from 10:00 am to 12:00 pm and in the afternoon from 2:00 pm to 8:00 pm.

Likewise, if you wish to make inquiries, request information or report incidents, you can call us or leave us a voice message on our customer service line: 1-917-900-3397 from 7:00 a.m. to 10:00 p.m., Monday through Friday.

It is important to note that the times indicated above are in the Eastern Daylight Time zone (Miami, Florida).

For security reasons, we recommend that you do not post questions related to your transactions through social networks.